The old lady upstairs blackmails Josh into accepting and carrying all her heavy deliveries as it turns out she runs the building like a mob boss. Talented mimic Owen starts to fall for a beautiful American woman who is under the impression he is from Cork rather than Carmarthenshire, leaving him wondering whether he could keep the accent up for the rest of his life. Kate gets roped into helping Geoff nurse a sick bird back to health but doesn't realise quite how big a bird she is saving.